Purchase rules
1. General provisions
1.1. These purchase and sale rules (hereinafter – the Rules) determine the mutual rights, obligations and responsibilities of the person purchasing goods in the www.taichema.lt electronic store (hereinafter – the Buyer) and UAB “Taichema” (hereinafter – the Seller), when the Buyer purchases goods in the electronic store . By purchasing goods in the online store, the Buyer agrees to the application of these Rules.
1.2. The seller reserves the right to change, amend or supplement the Rules at any time, taking into account the requirements set by the laws of the Republic of Lithuania and the EU.
1.3. Users have the right to buy goods on www.taichema.lt on following conditions:
1.3.1. They are able natural persons, i.e. i.e. persons who have reached the age of majority, whose capacity is not limited by court order;
1.3.2. minors between the ages of fourteen and eighteen, only with the consent of their parents or guardians, except in cases where they dispose of their income independently;
1.3.3. legal entities.
1.4. By agreeing to the Rules, the buyer confirms that, based on point 1.3 of these Rules, he has the right to buy goods in the online store www.taichema.lt
2. Conclusion of the purchase and sale contract
2.1 The contract between the Buyer and the Seller is considered to be concluded from the moment the Buyer, after forming an order in the electronic store, specifying the delivery address, and having familiarized himself with these rules, confirms the order by pressing the button “Order, Buy, Confirm, etc.”, and is valid until the full obligations under this contract execution. In cases where the Buyer does not agree with all or part of the Rules, he must not place the order.
3. Buyer’s rights and obligations
3.1. The buyer has the right to buy goods in the electronic store in accordance with these Rules and legal acts of the Republic of Lithuania.
3.2. The buyer (user) has the right to cancel the contract for the purchase and sale of goods concluded in the electronic store with the Seller by notifying the Seller in writing within fourteen days from the day of delivery of the goods. The buyer has the right to refuse the contract of purchase and sale of goods with the seller only if the goods have remained of good quality, have not been damaged, their appearance, and usage characteristics have not changed.
3.3. The buyer must pay the price of the goods and their delivery and accept the ordered goods. The Buyer pays for the goods by transferring the amount due to the account specified at www.taichema.lt or in cash at the time of picking up the goods.
3.4. The Buyer must confirm the payment order in the Buyer’s bank, and notify the Seller by e-mail about the completion of the payment no later than 24 hours after clicking the “Confirm” button. If the payment order is not confirmed within this term, the Seller has the right to consider that the Buyer has abandoned the purchase and sale contract. The goods selected by the Buyer are reserved only when the Seller receives a payment notification from the bank or the Buyer about the completed payment for the goods.
3.5. If the ordered product is not in stock or the product balance is zero (0), the customer must pay 100% of the order amount. The product is ordered from the manufacturer only after receiving the payment. If the buyer refuses to accept the product ordered according to the special order, the Seller reserves the right not to return the paid deposit, considering it as a breach of contract.
3.6. If the data provided in the Buyer’s registration form has changed, the Buyer must immediately update the changes.
3.7. The buyer must comply with other requirements established in the Rules and legal acts of the Republic of Lithuania.
4. Seller’s rights and obligations
4.1. If the Buyer violates his obligations, attempts to damage the stability and security of the online store, the Seller has the right to immediately and without warning limit or, in exceptional cases, stop the Buyer’s ability to use online access to www.taichema.lt.
4.2. The Seller has the right to cancel his order without prior notice to the Buyer, if the Buyer does not pay for the goods or their delivery within 3 (three) working days.
4.3. The seller undertakes to deliver the goods ordered and paid for by the buyer to the address specified by the buyer.
4.4. The seller, if unable to provide the ordered product to the buyer due to important circumstances, undertakes to offer an analogous product. If the Buyer refuses to accept the similar product, the Seller undertakes to return the money paid to the Buyer within 3 (three) working days, if the Buyer’s payment has been made.
5. Delivery and price of goods
5.1. In the e-shop and in the formed order, the prices of the goods are indicated in euros with VAT, excluding the costs of delivery of the goods.
5.2. The goods are delivered at the expense of the Buyer using the services of transport companies. In individual cases specified by the Seller, the goods are delivered at the Seller’s expense.
5.3. The delivery fee for goods in Lithuania (excluding the Curonian Spit) if the total value of the order is less than 20.00 euros and the weight up to 10 kg is 3.5 euros including VAT. If the order amount is more than 20.00 euros, and the weight is up to 10 kg, delivery is free. In other cases, the terms of delivery of the goods are determined according to the fact of the ordered goods.
5.4. Upon delivery of the goods to the address specified by the buyer, it is considered that the goods have been delivered to the Buyer, regardless of whether the goods are actually accepted by the Buyer himself or by any other person who accepted the goods at the specified address. If the goods are not delivered on the planned day of delivery, the Buyer shall inform the Seller immediately, but no later than the next day after the planned day of delivery of the goods. Otherwise, the Buyer loses the right to submit claims to the Seller related to non-delivery or late delivery of goods.
5.5. Delivery of goods is possible to the following countries: European Union countries, Norway, the United Kingdom, Israel, Serbia, Switzerland, Liechtenstein, the United States of America and Canada. Delivery of goods to Russia is not possible.
6. Return of goods
6.1. The buyer has the right, without specifying the reason, to return the received (retrieved) goods within the period specified in point 3.2 of these Rules. This provision means that the Buyer, who changed his mind or for other reasons decided to refuse the Goods during the mentioned period, has the right to notify the Seller of his request to return the goods to the Seller and to recover the money paid.
6.2. The goods are returned in the original product and shipment packaging. When returning the product, it is necessary to have the original VAT invoice, as well as a completed and signed notice of withdrawal from the purchase and sale contract.
6.3. The returned item must be in the same package as the one received by the Buyer.
6.4. Items cannot be returned if they have been used or damaged.
6.5. The buyer pays the shipping costs incurred during the return of the quality product.
6.6. The Seller has the right to refuse to accept the goods returned by the Buyer, if the conditions for returning the goods were not met.
6.7. The Seller undertakes to return the money paid to the Buyer for the returned product (the Buyer can exercise this right only if the product has not been damaged or its appearance has not fundamentally changed, as well as if it has not been used), within 7 (seven) working days, counting from the returned product days of receipt.
7. Liability
7.1. The buyer is responsible for the correctness of the data provided in the registration form. If the Buyer does not provide accurate data in the registration form, the Seller is not responsible for the resulting consequences.
7.2. The parties are responsible for the violation of the purchase and sale contract concluded using the electronic store in accordance with the procedure established by the legal acts of the Republic of Lithuania.
7.3. The seller is not responsible for the fact that the color, shape or other parameters of the goods displayed in the online store do not correspond to the real size, shape or color of the goods due to the characteristics of the video equipment used by the Buyer.
7.4. The Seller is not responsible for the information provided on the websites of other companies, even if the Buyer accesses these websites through links in the Seller’s online store.
7.5. Any disputes between the parties shall be resolved by mutual agreement in accordance with the legal acts of the Republic of Lithuania and the EU. If it is not possible to reach an amicable agreement, any party has the right to apply to the court within 15 (fifteen) days in accordance with the procedure established by the legal acts of the Republic of Lithuania.
8. Final Provisions
8.1. These rules are drawn up in accordance with the legal acts of the Republic of Lithuania.
8.2. Except as otherwise provided in these Rules, any delay by the Seller in exercising a right under this Agreement shall not constitute a release by the Buyer from the performance of the obligation or a waiver of this right, and the separate or partial performance of any obligation or the separate or partial exercise of any right shall not mean that this obligation shall not be executed or this right may not be exercised further.
8.3 By agreeing to these rules, the buyer also agrees to the privacy policy of www.taichema.lt, which can be viewed by clicking on the following link: Privacy policy
8.4. All disagreements arising from the implementation of these rules shall be resolved by negotiation. If an agreement cannot be reached, disputes are resolved in accordance with the procedure established by the laws of the Republic of Lithuania.
